Datacapture

Touchpoints are a highly effective way to capture information and can be intrinsic to the success of a housing business. Whether you're capturing tenant feedback, creating a self-service application or arranging appointments you need a data management system that not only provides easily managed and formatted data but allows you to analyse and interpret that information ensuring business decisions are well-informed.

Applications offered

• Lead generation & appointment setting for viewings/surveys/repairs & maintenance
• Point of service or sale surveys
• Tenant or buyer information capture
• Tenant or buyer feedback
• Market research
• Loyalty schemes

Features

• No internet connection required
• Data downloadable by USB key or to CSV file
• Data held on secure remote server or fully integrated
• Pre-configured processing rules
• Access to data and leads in near real time
• Analysis & reporting to measure surveys and feedback
• Multi-media tenant feedback - video, image, typed